5 Things to Look for in an IT Support Service Provider

Hiring professional and qualified IT staff can be costly and impractical for most companies, so many Florida business owners are outsourcing their technology needs to providers of IT solutions in Miami that are more capable of getting things done faster and more effectively. Enough has been said already on the reasons why your business can benefit from hiring a third-party IT company. However, there is little information on how you can pick the right IT support service provider. So in this blog, let’s talk about the 5 important things that you must pay attention to when selecting an IT partner.

1. Their credibility

Be sure to pick a provider of IT Solutions in Miami that has all the necessary certifications and qualifications that will allow them to offer world-class, expert-level services. If they provide Cisco Unified Solutions, then they must have a Cisco ID and all other certifications that prove their claim. If they say that they are award-winning, then their awards should be listed on their website. Check if those accolades were given by reputable organizations in the information technology space.

2. Their people

Read about the people running the business. You can usually find this information on their website. Check if they have experts in cloud computing, Cisco switch virtualization, and other IT solutions that you might need. 

3. Their technology partners

You can also gauge a company's reputation by their partners. If they are licensed by big technology companies, they are likelier to have the resources to provide reliable IT support.

4. Their services

You want a one-stop shop for convenience, so you don’t have to deal with multiple providers. The best IT providers offer a variety of solutions for security, project management, and more.

5. Their clients

Of course, you should also listen to what their clients are saying about the quality of their services. Look for testimonials, feedback, and recommendations. This is also a good way to check if they have an experience servicing the type of business you have.