Steps to Acquiring a Paperless Office

Future-ready offices are going paperless by shifting to electronic document management systems. Going paperless could be in your best interest so your business can save money in the long run. Here are steps to achieving that in a successful way:

• Get started – Lack of mandates or initiatives is among the reasons why some offices haven’t gone paperless, yet. They may be willing, but nobody is trying to start or provide essential solutions. That said, you may need to step up and get started with an initiative yourself. Make a proposal, set goals, encourage your team, and lead by example.
  
  
• State the benefits – Getting everyone to support your initiative can be easier if you let them know and understand the benefits of having a paperless office. Show them how it can simplify their job and boost their productivity while reducing office clutter. Demonstrate how it can boost the quality of customer service, too, since electronic correspondence is easier to handle and store.
  
  
  You will also want to address concerns regarding compliance, particularly in finance and legal departments. Tell them that going paperless can help them become more compliant, since electronic document management solutions have security measures and other essential features to keep vital information safe and protected.
  
  
• Start organizing your paper files and documents – Create a unified system to organize all papers (i.e. by name or by client year, etc.) and make sure everyone follows it. Divide the work among departments, so each is responsible for their respective files. Consider shredding documents that are too old and already deemed useless or have expired. Set a deadline and follow up with all departments.
  
  
• Get the right service or software – As your team prepares the documents for scanning or file entry, start looking up a digital document management system that can support your paperless efforts in the long run. Make sure it is scalable, secure, and automated.

Digital Signage Trends in 2020

You see them almost everywhere now, and they undoubtedly made you look to see what they have to say. We’re talking about digital signage, and it’s about time you understand how incredibly effective they are as tools for education, advertising, and sharing information. The technology continues to evolve and improve, resulting in more ways to use digital signage. That said, here are some of the digital signage trends we are likely to encounter in 2020:

• Analytics – With the right software, digital signage could provide important data for analytics, which can be useful in creating better, highly targeted, personalized, and dynamic content down the line. Screen metrics can give you an idea on what people like about your existing digital signage content. By providing a more personalized experience, customers are more likely to purchase your product or sign up for a service.
  
  Some solutions allow you to identify how many people would actually stop to watch what is being displayed on the digital signage, for how long, and at what specific time of the day or week are they likely to do so.
  
  
• Digital boards for internal communication – Digital signage is not just for advertising outdoors. It can be used indoors to disseminate information that is critical to a business or an organization. This means setting up digital screens in shared areas within a building, such as the lobby, reception, or pantry. That way, employees can easily see them as they come in or leave the building or while having a break.
  
  
• Share dashboards securely – Digital signage can make a business more data-driven as it allows the sharing of critical data through cloud-based dashboards, which eliminate the need to make them public or spend for additional licenses.
  
  
• Mobile interactions – Allow your customers to interact with a digital signage using their smartphones. This is possible by displaying a QR code, which they can scan and use to gain access to your special offers or any information you want to share with them.
  
  
• Shifting to brand design – Digital signage may encourage your company to create unique guidelines for your brand to ensure proper content transfer from channels like messaging systems and employee portals to the screen, while maintaining a clear, brand message. Digital tools make it possible to set your brand or a theme, or use templates that can effectively showcase brands.

Benefits When Switching to A Cloud-Based Phone System

We are living in uncertain times. Flexibility is even more critical for businesses these days. Your company needs to be able to effortlessly and seamlessly scale down or up when necessary, such as when hiring new employees or allowing remote working. Because communication is critical to collaborative and productive teams, having a cloud-based phone system makes more sense.

Why switch?

On-premise, traditional telephony systems are typically expensive to set up and maintain. They require the installation of hardware on-site, which means more wires and devices to accommodate more users. This could put more responsibility on an IT team, too. You do not have to worry about those things with a cisco cloud web security, which has the potential to be flexible for all types and sizes of businesses looking for a way to communicate cost-effectively in an agile and streamlined way.

The benefits

‌‌

A cloud-based phone system makes sense for small, medium, and large businesses for the following reasons:

• Access to high-end communication solutions – With this phone system, even small businesses can use communication tools, which are initially available and affordable only to larger businesses. These include auto attendant, call center solutions, and a virtual assistant.
  
  
• Fully integrate a communications system – Integrating the communications system with your daily applications, workflows, and processes can boost efficiency. When business tools are in the cloud, they are easier to deploy and use, so you and your team can remain connected no matter where you choose to work, even while on the go.
  
  
• Mobility – Is your working arrangement mobile? Do you allow people to work from anywhere? A cloud-based phone system can let you and your team log in no matter where they are, so they can remain productive.

• More control – The cloud-based phone system gives you more control over the features you require. It also gives you and your employees a more flexible way to communicate using a softphone, smartphone, or desk phone, while having real-time access to business software. It is easy to scale up or down, too, so you can add or remove features as necessary, and pay only for those that you need.

• Enhanced customer service – Some systems have an automated feature that can direct calls to specific departments or users.